Email Customs before you arrive at Port Vila, Luganville, Lenakel or Sola
Send this email at least 24 hours before you arrive. Sooner is better. No internet at sea? Send it as soon as you clear out of your last port. Clearing into Sola? One Customs officer covers Sola and may be away at Santo or Vila, so send your notice early.
Step 1: Fill in and save the forms
Click each form to open it, fill it in and save it on your computer, ready to attach.
- Vanuatu Customs Entry Declaration for Yachts
- Vanuatu Vessel Arrival Declaration
- Vanuatu Yacht Masters Certificate (for Quarantine)
- Passenger Arrival Card (one for each crew member and guest)
Step 2: Get your photos ready
- A photo of your yacht
- A photo of your clearance certificate from your last port
- A photo of your vessel registration certificate
Step 3: Open your email.
Open your email client so you are logged in then select the button for your email. Gmail is the best choice. The email stays in your Sent folder as proof you sent it to Customs.
Gmail Outlook.com Yahoo Mail Apple Mail and other mail apps
A new message opens with the address, subject and letter filled in. Using iCloud Mail on the web or another service? Copy the letter instead.
To: customsborder@vanuatu.gov.vu
Subject: Advance Notice of Arrival and Request to Clear In: S/V [Yacht Name], [Port of Entry]
Step 4: Check, attach and send
- Replace every [bracket] with your details.
- Add your own email address to CC.
- Attach the four forms and three photos.
- Click Send, then take a screenshot of the sent email showing the date and time.
Customs may not reply. You may still enter an official port when you can prove you sent the notice, so keep the email in your Sent folder and show it on arrival.